Motorola Solutions Acquires Avtec, A VoIP Dispatch Provider

Date:Mar 14, 2019


On March 11, 2019, Motorola Solutions announced the acquisition of Avtec, Inc., based in South Carolina, USA, a developer of software-based dispatch console solutions that provide land mobile radio (LMR) and broadband network offerings. Voice over Internet Protocol (VoIP) scheduling service. Their solutions have gained significant appeal in commercial transportation and utilities, and are also widely used in the public safety arena.

John Kedzierski, vice president of infrastructure and systems at Motorola Solutions, said that Motorola's solutions have been working with Avtec for many years, so the company's employees are well aware of the capabilities of Avtec products. The acquisition of Avtec is expected to provide an end-to-end solution for Motorola Solutions, especially for large commercial customers using MOTOTRBO system radios.

“As a radio company, our focus is on providing end-to-end solutions for our customers,” Kedzierski said in an interview with IWCE Emergency Communications. “We think it's very important to add it to our MOTOTRBO system so that we can provide everything to customers in the commercial market space and public safety – from the mobile phones mastered by commercial workers to their dispatch consoles in command centers or control centers. ..... and the communication infrastructure between them."

While Motorola Solutions offers a range of scheduling solutions for its public safety solutions, the company has traditionally outsourced scheduling solutions for commercial customers, but is expected to change with the acquisition of Avtec, Kedzierski said.

“We are satisfied with the scheduling product portfolio we have, but there are different levels and customers,” he said. “Avtec has a large share of large enterprises, especially in the transportation sector such as aviation and railways. In the MOTOTRBO system product range, we use its dispatch repeater and several other products.

“We want to be able to complete end-to-end solutions in all vertical industries, not just public safety.”

“This is as usual,” Kedzierski said. “We like this business. We like their customer base. We like their team and our aim is to continue to succeed, not to break any part, frankly.

“Over time, we will look for opportunities to enhance the entire end-to-end solution... By integrating the rest of our portfolio, we see customers looking for a simpler experience and more job opportunities. Together. But we bought this asset because we like it very much, we like this team very much. We have no plans to change things."