On August 12, 2020, the Brazos Valley Government Committee and its member jurisdictions in Washington County, Texas, have deployed Motorola Solutions’ network services. The company's CommandCentral 9-1-1 smart transcription and CommandCentral 9-1-1 Citizen Input are web-based solutions. The deployments are two of the multiple network-based software deployments that Motorola Solutions completed for first responders in the second quarter of 2020, as the company uses the network to satisfy customers' constant demand for network-based software during the COVID-19 epidemic. Increasing demand.
"When residents contact 9-1-1 for help, the technology that is within reach of the 9-1-1 operator can make a difference in the successful outcome of the call," said Anita Pitt of 9-1- . A project manager for the Brazos Valley Government Council in Texas. "We are deploying CommandCentral 9-1-1 smart transcription and CommandCentral 9-1-1 citizen input because these web-based solutions provide key advantages for our 9-1-1 call recipients."
With CommandCentral Storage 9-1-1 Smart Transcription, the caller does not have to remember everything as the call occurs. Real-time speech-to-text transcription provides them with a second pair of ears to ensure that they can hear everything correctly when sharing information with dispatchers, thereby coordinating effective responses to crises. Similarly, CommandCentral Storage 9-1-1 citizen input allows public safety answering points to receive photos, recorded videos, or streaming videos from callers to better understand the situation and coordinate responses. It does this while protecting call recipients from possible harm by providing tools for the PSAP to control who can see the media.
Andrew Sinclair, Motorola Solutions Senior Vice President and General Manager of Software Enterprise, said: "These solutions further demonstrate the progress and commitment to the Command Center Suite network strategy." "During COVID-19, we have seen and responded to Unprecedented demand for network solutions. Our command center customers now benefit from the network through secure, resilient, innovative and scalable solutions that can help them respond to residents’ requests for help with confidence."
The Brazos Valley Government Council CommandCentral 9-1-1 transcription software and CommandCentral 9-1-1 Citizen Input software deployments are two of the five network-based software deployments of Motorola’s solutions in the second quarter of 2020. Others include:
CommandCentral 9-1-1 smart transcription
Manatee County, Florida.
PremierOne Cloud CAD
Casey City, South Carolina
Hampton County Central Dispatching Station E911, SC